If you’re having trouble accessing your account, try these steps:
- Select Log in instead of Register when opening the app. If you don’t see the login screen, delete and reinstall the app.
- Use the email address you signed up with. Double-check if you have multiple emails, and make sure the email address is spelled correctly.
- Reset your password if you can’t log in. Click Forgot your password? on the login page, and look for a reset email in your inbox (including your spam folder).
- Update your phone's operating system. Outdated software can cause apps to malfunction.
If these steps don’t work, there may be a typo in your email or password, or a technical issue. To receive assistance in these cases, please send us an email at hello@nocarbschallenge.com.